NTT Global Threats Intelligence Platform


OVERVIEW

I led the first graphical interface real-time cybersecurity intelligence platform built on global network telemetry.

Role
Lead Product Designer

Scope
Product strategy, data visualization, UX architecture

Duration
2 years

Key outcomes

50%

Reduction in analyst response time

3x

Revenue growth for cybersecurity division

100%

Increase in engagement

SQLs

~5% visitor → qualified lead conversion


CONTEXT

Making global cybersecurity intelligence understandable and actionable

NTT processes over 80% of the world’s internet traffic, giving it unique visibility into cyber attacks. Yet the underlying telemetry was accessible only to specialized analysts, limiting its value for enterprise decision-makers.

I led a two-year engagement at SocioFabrica designing the first graphical interface for NTT’s threat intelligence platform, transforming complex network telemetry into an interactive product usable by both analysts and business leaders.


PROBLEM

NTT’s sensors generated massive volumes of real-time attack data, but the information was difficult to interpret outside of technical teams.

As cybersecurity became a growing business risk, NTT needed to:

  • Help analysts detect and investigate threats faster

  • Enable business stakeholders to understand risk patterns

  • Increase awareness and adoption of NTT cybersecurity services

The challenge was translating complex telemetry into a product that supported both technical investigation and strategic decision-making.


INSIGHT

Research with NTT’s cybersecurity experts and enterprise customers revealed a key tension:

Analysts required deep forensic detail, while business leaders needed clear signals about patterns and risk.

A single interface would either overwhelm non-technical users or limit analytical depth. The platform needed to layer information so users could move from high-level patterns to detailed telemetry when necessary.


SYSTEM CONSTRAINTS

Massive data scale

Global network telemetry required real-time performance and accuracy.

Technical fidelity

The interface needed to represent cybersecurity intelligence analysts relied on during investigations.

Cross-functional ownership

The initiative spanned cybersecurity research, product teams, and marketing, serving both internal investigation workflows and external awareness goals.


KEY DECISIONS

Progressive data disclosure

We structured the interface around layered data visibility—starting with a global overview of attack activity and enabling users to progressively drill into technical detail. This preserved analytical power while making the system approachable for non-technical users.

Spatializing threat intelligence

We visualized attacks through an interactive global threat map, turning telemetry streams into patterns users could immediately interpret. Analysts could identify attack origins faster, while business stakeholders gained an intuitive view of the threat landscape.

Connecting intelligence to business context

We introduced a threat intelligence content layer translating raw telemetry into industry-specific insights. A custom CMS integrated with NTT’s systems enabled teams to rapidly publish analysis tied to emerging threat patterns.


WHAT I PERSONALLY DROVE
  • Reframed the initiative from visualizing data to making threat intelligence actionable

  • Defined the product architecture serving analysts and business stakeholders

  • Led discovery with NTT cybersecurity researchers and enterprise customers

  • Designed the core visualization model, including the real-time threat map

  • Introduced the content + CMS layer connecting threat intelligence to growth


IMPACT

The platform transformed previously opaque telemetry into a decision-making tool for analysts and enterprise customers.

Results

  • 50% reduction in incident response and resolution time

  • 3x revenue growth for the cybersecurity division within the first year

  • 100%+ increase in engagement

  • ~5% visitor-to-lead conversion rate

  • Silver Davey, Silver Communicator, and Silver Creativity Awards

50%

Reduction in incident response

100%

Increase in engagement

3x

Revenue growth

~5%

Visitor-to-lead conversion rate


KEY LEARNINGS

Layer complexity rather than remove it

Progressive disclosure preserved analytical depth while making the system usable for broader audiences.

Visual models accelerate understanding

Spatializing threat intelligence surfaced patterns hidden in telemetry streams

Product design can drive growth

Connecting intelligence insights to a publishing system turned the platform into both an operational tool and a lead-generation engine.

Project Team
Jeffrey Lange, Jessie Jones, Keyvan Hajiani, Sina Eghrari, Sylvia Vaquer

Mayan Mathen, Chief Technology Officer, NTT

"Very satisfied! The team’s flexibility and ability to adapt to the changing requirements on the customer end, and needs in terms of speed and deadline, was very, very advantageous."